CUSTOMER PORTAL
(SELF-SERVICE FINANCIAL PORTAL)

is a multinational debt buyer company with headquartered in Oslo. Operating in six European countries. Founded in 2015, they entered the industry with smart digital solutions and soon became one of the top 10 debt management providers in Europe. Have a technological platform specifically designed for scaling up our next-generation debt management business.

DEVELOP CUSTOMER PORTAL FOR USERS FROM SIX COUNTRIES WHERE THEY CAN SEE INFORMATION REGARDING THEIR DEBTS AND PAYMENTS, SUGGEST THEIR OWN PAYMENT PLAN AND PAY INSTALLMENTS ONLINE.

01/ self-service customer portal becomes as a must-have service for all fintech companies on the market
02/ quick pay solution via portal will increase revenue by encouraging payments with an easy-to-use tool
03/ lowering the number of calls and direct requests to the contact center by providing self-service functionality via portal
04/ do not lose additional communication channels with clients chatbot, online support…
05/ build up connection to Collection platforms in six countries

Technology Stack

• .NET Core  2.0 as main framework for application development
• C# as only programming language for all application modules
• MS SQL Server as database engine
• Data Access Layer: Separate DAL with Entity Framework and direct SQL for heavy queries (reusable and covered by unit tests)
• GUI: Lightweight ASP.NET Core MVC (+ VUE JS) totally independent from data and business services
• Entity Framework Core for ORM
• ASP.NET Core Web API for all integration purposes
• BankID identification (Nordic Market)
• Azure (AD, Data Factory, Websites)
• Power BI (Reporting)
• Other